Contact Student Accounts

Welcome to Gonzaga's Office of Student Accounts!  We are dedicated to helping students and families in the pursuit of their educational goals by providing excellent service in a professional, individualized manner.  We have an experienced well-staffed office eager to help. Please do not hesitate to contact us if you have any questions.

Questions? Our experts are available here to help.
Schedule an Appointment

Contact Us

Email: [email protected]
Phone: (509) 313-6812
Text: (509) 485-8830 (please include your student ID # in your text message)
Fax: (509) 313-6399

Mailing Address
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Student Accounts Office
502 E. Boone Ave.
Spokane, WA 99258-0082

The Office of Student Accounts is located in the Crosby Center, Suite 001.  

We are open Monday, Tuesday, Thursday and Friday from 8:00 am to 5:00 pm and Wednesdays from 9:30 am to 5:00 pm.  
The cashier processes payments and scholarship checks.  Cashier Hours are Monday, Tuesday, Thursday and Friday from 9:00 am to 4:00 pm and Wednesday from 9:30 am to 4:00 pm.

Our Staff

 
Samantha Scott Director of the Office of Student Accounts 

Samantha Scott
Director
Phone (509) 313-6392
Email [email protected] 

  • Processes 1098-T Tuition Statements.
  • Oversees accounts for students completely withdrawing from the University.
  • Oversees Full-Ride Athlete accounts.
  • Oversees Gonzaga Global student accounts. 
 
 
Josi Carley Technical Analyst 

Josi Carley
Assistant Director
Phone (509) 313-6816
Email [email protected] 

  • Serves as a liaison and provides support for Transact Payments (formerly known as CASHNet).
  • Website maintenance
  • Account representative for MBA-AIE programs.
  • Oversees Study Abroad accounts (Gonzaga in Florence, Sponsored Programs and Summer Faculty Led Programs)
 

Mary Beth Charleboix

Graduate Programs & Collections Specialist
Phone (509) 313-6817
Email [email protected] 

  • Processes Canadian Tax Forms (TL11A) - Tuition, Education, and Textbook Amount Certificates.
  • Handles collections of outstanding account balances of former students.
  • Processes employee tuition waivers and discounts.
  • Processes Diocesan discounts.
  • Assists with Graduate School of Education Cohort program accounts.
Amber Connelly Financial Services Coordinator 

Amber Connelly
Financial Services Counselor
Phone (509) 313-6812
Email [email protected] 

  • Oversees installment plans and payment arrangements for main campus and online graduate students.
  • Provides support for Transact Payments (formerly known as CASHNet).
  • Assists with general questions and inquiries.
  • Bank adjustments (wire transfers, returned ACH payments)
  • Account representative for students in Engineering T&D

Karen Hoff
Student Financial Services Counselor
Phone (509) 313-6814
Email [email protected] 

  • Assists with general inquiries and processes check payments. 
  • Manages third party billing.
  • Provides account maintenance for employer-paid accounts.
  • Account representative for Law Students
Anne McCulloh
Student Financial Services Counselor

Phone (509) 313-6840
Email [email protected] 

  • Assists with general inquiries and processes refunds. 
Michelyn Bjordahl Program Assistant 

Michaelyn Woodard
Student Financial Services Counselor
Phone (509) 313-6870
Email [email protected] 

  • Assists with general inquiries and processes check payments. 
  • Account representative for Dual Enrollment and College in the High School Programs
  • Provides account maintenance for Army ROTC program.
  • Account representative for students sponsored by military and government agencies.